Privacy Policy
CryptoSwapTrade respects user privacy and aims to keep data handling as limited and practical as possible. This Privacy Policy explains what information may be collected when users access the website, submit exchange details, contact support, or interact with platform features.
1. General Approach
CryptoSwapTrade is built around a simple exchange flow and a non-custodial service model. In the standard flow, users are not required to create an account to access the exchange interface. The platform does not request private keys, seed phrases, or direct wallet control from users.
2. Information We May Collect
Depending on how the website is used, CryptoSwapTrade may collect:
- technical data such as browser type, device type, IP address, language, and approximate session information;
- website usage data such as visited pages, interaction events, and referral sources;
- exchange-related data entered by the user, including selected assets, routes, wallet addresses, transaction amounts, and destination details;
- contact information voluntarily submitted through support or contact forms, such as email address and message content;
- compliance-related information if additional review is required for a specific transaction.
3. How Information Is Used
Collected information may be used to:
- operate and improve the website;
- process exchange requests and route transactions correctly;
- prevent abuse, fraud, and technical misuse;
- respond to support requests and user messages;
- monitor platform stability and performance;
- meet legal, regulatory, or security obligations where applicable.
4. Non-Custodial Principle
CryptoSwapTrade does not store user funds as a custodial wallet provider and does not request access credentials that would allow direct control of a user wallet. Users remain responsible for the accuracy of wallet addresses, route selection, and network choice.
5. Cookies and Technical Tools
The website may use cookies, analytics tools, and similar technologies to support site functionality, measure traffic, improve usability, and understand how the website is used. Some technical services may operate automatically when users interact with the website.
6. Data Sharing
CryptoSwapTrade may share limited information with service providers, technical partners, infrastructure providers, analytics tools, or compliance vendors when such sharing is necessary for website operation, exchange processing, fraud prevention, legal review, or customer support.
CryptoSwapTrade does not sell personal data as a standalone commercial product.
7. Compliance and Risk Review
Although standard exchange routes may be available without KYC, CryptoSwapTrade reserves the right to review activity, limit access, request additional information, delay processing, or reject a transaction where risk, fraud indicators, sanctions exposure, suspicious activity, or legal concerns are identified.
8. Data Retention
Information may be retained for as long as reasonably necessary to operate the website, complete exchange processing, resolve disputes, meet compliance obligations, investigate abuse, and maintain service security.
9. Third-Party Services
The website may link to or rely on third-party tools, providers, networks, or service infrastructure. CryptoSwapTrade is not responsible for the privacy practices of third-party websites or blockchain networks outside its direct control.
10. Data Security
CryptoSwapTrade uses reasonable technical and organizational measures to reduce unauthorized access, misuse, or loss of information. However, no internet-based system can guarantee absolute security.
11. User Responsibility
Users are responsible for providing accurate exchange details, using the correct wallet and network, and avoiding the disclosure of sensitive wallet credentials to third parties.
12. Changes to This Policy
CryptoSwapTrade may update this Privacy Policy from time to time. Continued use of the website after changes are published may be treated as acceptance of the updated version.
13. Contact
Questions related to this Privacy Policy may be submitted through the Contact page of the website.